Sales Sling Review

Sales Sling is a cloud-based dialer and lead management platform for sales teams that offers tools to convert leads to sales, administer sales pipelines, make outbound calls using autodial, track and log incoming and outgoing calls, managing employee performance and more. Gamification tools, such as agent rankings, help encourage agents to improve to achieve goals. Agents can be classified based on the number of closed sales, number of calls, conversion ratio, or other custom measures. With Sales Sling, sales teams can create campaigns and use the integrated web phone to make and receive calls directly within the system.

SALES SLING – FEATURES

• Call recording: every call made is automatically recorded and stored in the cloud within the lead management system. Calls can be searched through the agents’ reporting and call history functions, so you can easily find, download or tag a call and share it with the agent or other team members for coaching or review
• Smart arrangements: built into your call workflow, result tracking will become intuitive second nature for your agents. The predetermined arrangement buttons are built into the call center dashboard and at the end of a call your agent simply clicks on a result and a contact will move to the appropriate bucket in your sales pipeline
• Predictive dialer: reduce downtime and increase talk time with our smart predictive dialer
• Scalable: the cloud allows you to easily increase or decrease your workforce as your demand changes from month to month
• Call reporting: the software offers a full set of customizable reports that can be generated with the click of a button, as well as real-time dashboard viewing, the number of calls made by each agent, when they were the first and the last call and how many conversions they have had.