SkyBill Review

SkyBill is a cloud-based utility billing solution that helps users define properties and service addresses for each customer. Users can set up multiple rate plans based on the combination of prices and services. The software has an automated billing process cycle that recovers usage from meter readings, sends invoices to customers and collects money from bank payment systems. The solution allows users to customize invoices. Integration with Microsoft Dynamics NAV ERP provides a client self-service web portal and real-time account management. Users can also export billing data to their existing enterprise resource planning solutions. Support is offered by phone and email.

SKYBILL – TUTORIAL

Let’s look at the tutorial in which he explains how to take advantage of the functions of this billing software:

SKYBILL – FEATURES

• Define the facilities for each subscriber such as apartments, garages, businesses and other properties: the customer can define any group of properties that will be billed, it is done to adjust the rates more precisely
• Set rates: periodically calculate bills based on meter readings or flat rates
• Send invoices by email: it is possible to prepare invoices to be sent by ordinary mail, email, sms or sent to the customer portal
• Keep track of the maintenance of your meter
• View your bills, enter meter readings and view the consumption history: the customer portal is included in the price and there are no additional costs for its use. It has a lot of useful information for tenants, consumption history, payment history, communication with the service provider and payment of online services – optional.
• Define any number of services provided in each property: the most common are water, electricity, gas, heating, but can also be other services that need to be billed regularly
• Ability to integrate your billing solution with external systems – gateway for automatic loading of meter reading data. You can manage multiple locations for a customer and bill them on one or separate invoices based on the customer’s wishes and needs
• Rates can be set by contract, customer, customer group, property, quantity, or period
• Get complete information on the consumption of your subscribers: the solution is based on the Dynamics NAV ERP solution. It means that it includes all accounting and reporting features. Special localization modules are available for some countries
• Manage the manual data entry in bulk with a sophisticated error control system: before the billing process, the system will perform a complete validation of the data and provide warnings on incomplete data or significant differences compared to the average usage model
• Create custom reports: you can create any report and export it in doc, pdf, csv, xls formats. Some can be created by the user, others require special configurations.