Kickserv Review

Kickserv is a cloud-based field service management solution that provides small businesses with tools and features that help them manage leads, estimates, team schedules, jobs, invoices and payments. The software can be customized to suit businesses in various industries including cleaning, plumbing, HVAC and electrical services. It features contact management, billing, work order management, driver scheduling, freight shipping, and more. Kickserv provides users with a customized user interface that allows them to monitor various aspects of their organization’s workflow. This solution offers mobile applications for iOS and Android devices that help technicians and workers send automated or customized job updates, notes and comments from the team in the office.

KICKSERV – TUTORIAL

Here is a tutorial showing how simple it is to charge a bill with this pest control software:

KICKSERV – FEATURES

• Assign team members to projects: deciding which employee gets which job just got easier. Assign multiple team members to an event and multiple events to any job to keep a balanced and efficient workload across your entire employee base
• Notes and attachments: create internal notes for your employees or public notes for your customers to see
• Expenses and labor costs: quickly add completed jobs to your account and track customer charges, keeping track of your labor expenses to manage gross profits. Seamlessly integrate your data with QuickBooks ™ to make work and payment tracking a snap
• Dynamic estimates: estimates are the bridge between a lead and a sale. Count the proposals with quotes that can be sent directly to the customer, then modified and approved on website
• Billing: sending paper invoices by post, depositing checks and calling late payers over the phone are now a thing of the past with Kickserv’s online payment suite. Send quotes and invoices with a simple text message. Your customers can instantly pay by credit card with a couple of taps
• Manage your workforce: create schedules, assign jobs and track employee positions
• Automatic updates: team status updates can be automatically sent to the office via the mobile app
• Schedule: create schedules, track employee time and view site notes or requests
• Find opportunities: see your jobs and the potential for future jobs from the field
• Stay connected: attach notes, documents, and images to a job for further clarification and better customer service
• Find your technicians: use GPS check-ins to find your employees on a map and track the length of work and employee locations at all times.