Service Assistant Review

Service Assistant is a cloud-based solution designed to help service companies such as lawn care, landscaping, carpet cleaning, HVAC or exterminators manage field technicians, create estimates and store customer data on a centralized platform. Features include vehicle tracking, route optimization, mapping, call log and invoice processing. The application allows organizations to plan multiple jobs and identify optimal routes for technicians. Marketers can use Service Assistant to promote the company and connect with customers via email. Field workers can use mobile devices to access work orders and enter payment details. Using the Referral Assistant, customers can also promote services and receive rewards in return. Customers can also make online payments and request services through the customer assistant (CAW) website.

SERVICE ASSISTANT – TUTORIAL

SERVICE ASSISTANT – FEATURES

• Use estimation software to provide customer quotes in seconds. It allows you to accurately measure any property or place and at any time, in any weather, in just a few clicks. Close more sales with quick and accurate estimates
• With the Routing Assistant, you spend less time mapping and scheduling routes to have additional time to gain more customers
• Mobile Live is the real-time assistance application, iOS and Android based, which allows you to see what’s going on in the field. With truck monitoring, route optimization and more, you increase the ability to make informed business decisions at a moment’s notice, saving time and money
• Offer convenient online account access to customers and allow to pay online, prepay and order additional services 24/7 without calling your office
• Manage client data and control your business. Real Green Systems’ automated marketing software provides all-inclusive promotion of your business. With territory management, marketing demographics and strategic planning, it makes easy to manage business growth and customer life cycle.