Yodel Review

Yodel.io is a call recording program that offers a quick and easy setup that can get you and your team connected to your favorite tools in minutes. It boasts of a wide range of features to ensure high-quality phone support that includes not only call recording, but also voicemail, music on hold, text messages, welcome messages and much more.
Yodel.io is a great solution to also create an efficient and functional remote team that leverages a full-featured cloud business phone that can be reached by all customers.

YODEL.IO – TUTORIAL

Here is a video summary of the features of this you can call recording software:

YODEL.IO – FEATURES

• Voice IVR: route callers based on what they are saying instead of letting them “press 1 for Sales, press 2 for Support, …”
• Call Screening: it answers your calls and transcribes the caller’s intent so you always know who is calling and why they are calling
• Canned Responses: no time to answer the call? Choose from customizable canned responses to send your caller a voice message
• Call Recording: activate call recording for your phone number. You can also activate/deactivate a recording during an active call
• Slack integration: take advantage of streamlined workflows by connecting Yodel your software tools. If your team lives in Slack, then you can collaborate, share and take action on calls that are being shared in your Slack
• Tags: add customizable tags to your calls to help give them description, and to easily search and sort through your categorized calls
• Call Button on Website: give your website visitors a way to directly call you without displaying a phone number
• Cross-device: let your team manage phone calls from their preferred device: Leverage Yodel’s desktop, iOS and Android apps
• Unbeatable call quality: it works with trusted local carriers to guarantee the best possible call quality. Yodel delivers a reliant service uptime and a secure call infrastructure
• International Phone Numbers: create a phone number in your local area, available in over 100 countries
• Toll-Free Numbers: easily have access to toll-free numbers in your local area
• Text Messages (SMS): it lets you send customers who call a text-message, easily responding if you can’t get to the phone
• Unlimited Concurrent Calls: make and receive unlimited parallel calls on the same phone number, at the same time
• Welcome Message: set up a customizable welcome message to greet all of your incoming callers
• Music on Hold: it allows you to set up music for your callers to hear, if they are put on hold
• Voicemail: record or write a customized message for your customers to hear if they are sent to voicemail
• Conferencing: it lets your whole team easily see incoming calls, and be able to join or listen to a call whenever needed.