8×8 X Series Review

8×8 X Series is a cloud-based solution that helps businesses of all sizes to establish communications via text messaging, voice calls and video conferencing. The team messaging module allows employees to create project-specific public and private chat rooms to share files, store conversation history and conduct meetings, among other tasks. The software allows supervisors to use the operator switchboard to record calls and insert themselves during sales calls. The video conferencing tool allows team members to use screen sharing and remote desktop control features to collaborate on projects. In addition, the voice mail to email feature allows staff members to automatically receive emails with voice mail transcripts and attached audio clips.

8×8 X STUDIO – TUTORIAL

Let’s look at the demo on this call recording program:

8×8 X STUDIO – FEATURES

• Custom greetings: create professional greetings and menu instructions as well as hold music and give your business a professional look that will surprise your customers
• Branded video conferencing: project a professional image for your clients with fully branded video conferencing. Personalize the entire experience with your favorite background, logo and a vanity URL for your meetings
• Advanced call management: never miss a client’s call again
• Unlimited sms: never miss a customer message. Communicate with your customers via sms and exchange media and files via mms. Turn any sms conversation into a live call or meeting at any time
• Work time management: set business rules for forwarding calls to the correct resource during business hours and forwarding to other resources or voicemail outside of business hours
• Team messaging: chat with team members or set up a group chat to collaborate together and get your work done. Instantly upgrade any chat to a live meeting when needed to keep the conversation going.