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Are you looking for a messaging software that allows you to send text messages, photos, videos and audio messages to always stay in touch with your friends, family and colleagues?
In this guide, Accurate Reviews experts analyze the main instant messaging services (IMs), describing their features, their pros and cons, their value for money so you can evaluate the best one that meets your needs.1 Telegram
Telegram is an online messaging app that works just like WhatsApp and Messenger. This means you can use it to send messages to your friends or family as long as you have an active internet connection. The program is cloud-based and its goal is to prioritize security and speed, making it a good alternative to other popular messaging apps.
2 WhatsApp
WhatsApp is a voice and text messaging app launched in 2009. It has since become incredibly popular, largely due to its features and flexibility. As a free service, the solution allows texting and calling on both desktop and mobile devices. There are many different uses but it ultimately works well as an instant messaging app.
3 Smith.ai
Smith.ai offers 24/7 AI supported live chat services and a free chatbot. The software was designed to help businesses acquire leads and help customers online. Reps acquire critical contact information from new potential customers. It works on all websites and is free to use for unlimited chats.
4 LiveAgent
LiveAgent is an online live chat platform for small to medium sized ecommerce businesses. The platform offers live chat applications, ticket management, online self-service portals, and change and license management, all as suite or standalone applications.
5 Userlike
Userlike is advanced live chat software for website and mobile device support. Your customers could be anywhere, which is why the solution is compatible with any device. The app guarantees an optimal messaging experience for users on desktops, tablets and smartphones.
6 Smartsupp
Smartsupp helps businesses deliver a personalized online shopping experience that boosts sales by combining live chat, chatbots and video recordings, allowing you to truly connect with your customers and better identify their needs.
7 Signal
Signal is an instant messaging application that allows you to send messages, make calls and video calls in a simple and above all free way. Founded in 2013 by the will of a group of privacy activists, it is funded by Brian Acton, the founder of one of the most famous and used messaging apps, WhatsApp, and supported by the Signal Foundation, a non-profit organization that deals with to protect freedom of expression.
8 CallingPost
CallingPost is a communications management solution that helps organizations of all sizes create, send and track emergency broadcasts via voice calls, text messages or emails. It allows users to automatically detect voice messages and leave pre-recorded messages, ensuring that end users receive updates at a later time.
9 Trengo
Trengo is a collaboration and messaging platform that provides companies with a shared mailbox to manage team communication and interact with customers via WhatsApp, email, chat, social media platforms and voice calls. It allows teams to track customer messages, tag colleagues in internal emails, assign conversations, post notes or comments, and receive push notifications on customer interactions via mobile applications.
10 Twilio Flex
Twilio Flex provides a flexible and scalable omnichannel contact center platform that allows companies to control customer interactions. The software gives companies the power to customize every aspect of the customer experience while meeting the specific needs of each company.
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