CampWorks Review

CampWorks is a web-based, on-premises campground management software that helps organizers of RV parks, campgrounds, resorts, and marinas manage reservations, visitors, payments, and point-of-sale (POS) on a unified platform. The application allows organizers to create and edit reservations, set up maps to view spaces, and define guest status on its drag-and-drop interface. Camps can create custom prices on a daily, weekly or monthly basis and adjust rates for specific groups, facilities or periods. With the guest management module, supervisors file details on vehicles, discount programs and visitor history. It also offers a range of other features such as housekeeping management, remote access, inventory tracking, email notification, transaction tracking, data visualization, group reservations, and more.

CAMPWORKS – TUTORIAL

CAMPWORKS – FEATURES

• Powerful, Yet Easy to Use: individuals, groups, daily, weekly, monthly, seasonal; we’ve got you covered. You won’t believe how easy it is to take and manage reservations using the quicklists, reservation grid, maps, reporting, etc. Email custom form letters, confirm reservations, and take payments
• Complete Guest Management: keep track of details on your guests for the ultimate in customer satisfaction and to keep them coming back for repeat visits. Keep notes, stay history, payment cards, discount programs, create guest lists for contact management. Integrated emailing keeps you in easy contact
• Real-time Online Reservations: take reservations directly through your web site with no worries about double booking. Guests see real-time availability, enter information and payments. Flexible to support allowing site selection, setting rig type, length restrictions, and customized text and other settings
• Monthly Billing: the monthly billing system will track miscellaneous monthly charges, meter, phone, cable billing, and rent charges. Print or email monthly statements to your guests. Setup charge accounts for local businesses (ie propane, gas sales, etc) and bill them monthly
• Detailed Management Reporting: make better management decisions and increase revenue and profits by using the detailed reporting. Flexible, professional reporting and graphing of reservations, financials, utilization, productivity, inventory, availability, etc.
• Integrated Point of Sale (POS): the optional point of sale module provides a professional checkout experience to your store for complete sales, inventory, and cash drawer management. POS is fully integrated for combined reporting and charging store items to reservations
• Data Security/Backup: the program has built in backup of your data both locally and optionally to the secure server (the cloud), so you never have to worry about losing your data. You can easily download an offline copy when you want to run reports or do analysis away from the office
  Support: customer service available through calls and emails 7 days a week.