Alchemer Review

Alchemer (formerly known as SurveyGizmo) is a platform that offers three levels of survey functionality (basic to advanced), preconfigured surveys, workflows, and feedback gathering tools that can help teams get the information they need from internal and external sources. One of the benefits of using the software is that IT can provide centralized barriers to protect the organization and its data. With previously configured surveys and forms, teams can easily collect and monitor customer ratings and react to their negative comments in real time. Customer feedback is also integrated into systems and reports, so it is easier to track trends immediately.

ALCHEMER – TUTORIAL

Let’s take a look at this polling software:

ALCHEMER – FEATURES

• Surveys: allows you to collect customer data with flexibility and security.
• Workflows: allows you to manage what you collect. Workflow based on logic, based on integration, based on whatever your needs. Voices flow between departments and systems to make sure everyone hears the same voice and responds to it according to their relationship with it.
• Audience: helps you identify, access and manage your audience.
• Communicate: you will have many different ways to communicate with your audience. The software provides email tools, SMS text tools, video, and audio tools. So you can communicate back and forth – and interactively – with either the people providing the feedback or with those who are analyzing it.
• Analyze: the most effective way to analyze your customers in combination with other organizational data. By combining and leveraging the Business Intelligence applications, sales software, analytics tools, and dashboards that your company already loves and uses – in a seamless way.
• Secure: industry-leading enterprise-grade security protocols keep your data protected.
• Easy: an intuitive platform allows anyone in any department to create, manage and report on projects.