Inside Review

Inside is a customer engagement platform designed to help businesses interact with customers through personalized chats, text messages, Facebook messages and more. Aimed at helping companies improve ecommerce sales, marketing and customer service, the solution provides chat capabilities and website monitoring tools to deliver targeted content across digital channels. For marketing teams, the program can be used to engage visitors and acquire leads through targeted messages, pop-ups, banners and more, and monitor potential customer activity in real time to identify the most relevant leads.

INSIDE – TUTORIAL

INSIDE – FEATURES

• It offers improved conversion and retention by bringing you closer to your online customer.
• Quick implementation, requires no development by technical teams.
• Serving some of the world’s largest organizations and cutting-edge brands that are ahead of technology trends.
• The sophisticated platform is aimed at emulating face-to-face interactions, enabling your agents to react to and understand your customers’ requests as quickly as possible.
• Your customers can use multiple devices and channels to communicate. Do you already use Salesforce or Zendesk? It provides plug-ins that enable a single, seamless user interface.
• Check out how the entire team is working right now, assist with problem areas in real time.
• Chat Bots offer assistance to Operators instead of pretending to be human, minimizing common customer friction points by developing a unique approach to AI