Mindsay Review

Mindsay is a virtual assistant platform that leverages the power of automation, artificial intelligence, and analytics to simplify workflows for companies in any industry and ecommerce owners. It offers many simple and flexible solutions ( Discovery, Building, Execution, Management and Collaboration) that enable the creation of a hybrid workforce of human and digital workers.
Mindsay‘s virtual assistants are trained to handle and answer all user questions, providing a better. customer service experience.

MINDSAY – TUTORIAL

MINDSAY – FEATURES

  • Real-time communication: engage customers on their favorite communication channels with 7*24 service.
  • Better Service: human agents are inevitably emotionally affected by others, sometimes even feel stressful or distress. However, chatbots can be rather emotionally stable.
  • Keep your agents happy: AI assistants qualify and route customers to an agent with all the information needed. This will help you resolve an issue in 1 minute instead of 10.
  • Take personalization to another level: with labeling function, chatbots know your customers in conversations. It will make personalized recommendations based on their preferences.

Conclusion

Mindsay exploits conversational artificial intelligence through virtual chatbots that, after a conversation, identify positive and negative aspects to learn from your mistakes and constantly improve your responses and reactions.

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ACCU-RATE:
Usability: 9 /10 Speed: 6 /10 Features: 8 /10 Support: 9.5 /10 Pricing: 5 /10

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