Alli Review

Alli is a bot developed by the company Allganize that automates up to 80 percent of support tickets, responding accurately and quickly to customer inquiries. It is a virtual assistant that intelligently communicates with both customers and internal staff through natural streams of conversation via chat.
These tools can be used on all websites and applications and can take advantage of numerous pre-built integrations with all major CRM and messaging tools.

ALLI – TUTORIAL

ALLI – FEATURES

• Understands Context: with the ability to understand the meaning and intent of a sentence, the AI provides accurate responses to any question that is phrased differently when searching for the same answer.
• Supports Live-Chat: allows operators to take over at any point of the chat conversation with the ability to use cognitive search to instantly find answers to critical questions.
• No-Code Chatflow Design: using a simple drag and drop interface, design conversational flows and automate complex tasks without needing any coding.
• No Manual Data Tagging: upload FAQs along with any type of company documents and Alli AI Answer Bot is ready to use immediately.
• Advanced Data Analytics: gain insights by analyzing the number of inquiries and the nature of requests to automate frequently asked questions.
• Cognitive Document Search: the AI solution understands the content of text documents (PDF, Word, PowerPoint, Excel) and accurately provides answers to inquiries.