Chaty Review

Chaty is a messaging software that helps companies interact with customers, on their favorite channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Waze, Slack, Microsoft Teams, LinkedIn and more. It allows users to get accurate information about customer preferences or needs and foster loyalty that increases sales, leads and business conversions.
Users can see a call button or contact form where they can click to chat allowing them to ask questions about your services and share their concerns or product feedback. Teams can improve satisfaction and retention rates by monitoring communication channels with analytics. In addition, users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intentions, or page scrolling.

CHATY – TUTORIAL

CHATY – FEATURES

• Unlimited Channels: make yourself available to customers on all platforms you’re at. WhatsApp, Facebook Messenger, Telegram, Viber, or any custom link. Chaty is here to help you be available for your customers.
• Chat View: choose between two chat popup layouts. Edit the popup design and insert merge tags such as URL and title within the popup box. Use analytics to customize the widget based on visitor interactions.
• Lead synchronization: capture leads with a contact form and automatically save them within the solution or send them via email for simpler follow-ups and distribution of lead conversion efforts.
• Advanced targeting: show the widget to specific traffic sources – website traffic, social networks, search engines, Google Ads, or any other traffic source. Create widgets for various devices, languages, and pages. Target specific countries or certain pages.
• Install the software on any platform: connect the program to popular e-commerce platforms to enhance customer engagement, satisfaction and
  support for your business.
• Connect 20+ Chat and Social Platforms: whether it is Facebook, WhatsApp, Telegram, Viber, or any social media or messaging platform – use thr platform to make yourself easily available to your customers to reach.
• Amazing and Customizable UI: it is fully customizable (you can change colors, button placement, custom icon, fonts, & more) to make sure that you can design it according to your branding and needs.
• Customizable WhatsApp Preset Messages: you can set preset messages and use tags and urls to know where customers are from so that you can create personalized support for your audience.
• Tracking Metrics via Google Analytics: track channel opens, clicks, traffic sources, page source, and more with Chaty’s Google Analytics and integration.
• Country & Traffic Source Targeting: tailor fit your widget depending on which country or source (like Google search) your visitors are coming from, allowing you to create customized triggers for them.
• Improve the Quality of Support: by being readily available in the channels your customers are present, you’ll be able to improve your quality of support and tend to their needs faster.
• Triggers & Targeting: comes with a wide range of triggers & targeting features to fine-tune the behavior you expect from the plugin, allowing you to give the best support possible.
• Specific Date & Days Scheduling: create specialized targeting by choosing what day and which time of the day you want to show your widget to your visitors.