ChatBot Review

Chatbot uses artificial intelligence to create chatbots within minutes using various templates and instantly automates key tasks. Easily drag and drop new elements to adapt any template to your needs. Design seamless conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and engage. Mix and match text, images, buttons, and quick replies to showcase your brand, products, and services.
Connect your chatbot to almost anything using open APIs, webhooks, and Zapier.

CHATBOT – FEATURES

• Harness AI Power: automate customer chats with generative AI.
• AI Assist: use a custom AI model to resolve up to 80% of customer queries.
• Small Talk: respond to casual messages to keep conversations natural.
• AI Knowledge: scan websites, help centers, or text articles to generate your chatbot automatically.
• Training: optimize your AI model effortlessly for peak performance.
• AI Training: browse, review, and edit responses generated by AI Assist.
• FAQ: create lists of common questions with pre-defined answers.
• Archives: preview individual chats to analyze user interaction with your chatbot.
• Transfers: redirect chats to live agents in real-time for personalized assistance.
• Goals: monitor bot performance by tracking conversions, purchases, and more.
• Tags: add tags to categorize chats for simpler navigation and analysis.
• Website Chat Widget: copy a code snippet or use the WordPress plugin to add a chatbot to any website.
• Widget Customization: adjust the look of the chat widget to align with your brand’s identity.
• Shopify Flows: display product cards, check product availability, and provide order statuses.