CRM Sales Review

CRM Sales is an Italian (and only in Italian) software designed to meet the needs of all those companies that want to increase their business and improve customer management. Designed by Eurobusiness, the CRM system allows you to keep company management under control, providing a detailed analysis of the market and all the activities and opportunities that concern your business. The purpose of CRM Sales is to give more attention to the customer and make the loyalty process easier with it, so that to increase sales. Two versions are available: the BASIC version which offers useful tools for organizing and managing every type of company, whether small or large, and the UPGRADE SALES which aims at total and complete management, therefore relying on the company’s internal and external sales force.

A definitely positive feature is that of being a customizable CRM software and available for both desktop and mobile devices thanks to the CRM WEB version. In this way, you can monitor the progress of your activity directly from your tablet or from your smartphone.

CRM SALES – FEATURES

Let’s look at some of its characteristics:

• Customer management: manage and improve relationships with your customers, remind past meetings and communications, take note of each appointment and activity
• Document management: organize and manage documents both In and Out
• Lead Generator: analytics that show you what of your products or servie customers are interested in are at your disposal, so as to facilitate their acquisition
• Offers management: manage and always keep an eye on offers so as not to lose any sales opportunity
• Goals management: function available in the UPGRADE SALES version only, useful to motivate company members
• Integrations: in addition to the integration with Outlook, other integrations are also available at the level of reporting, business intelligence analysis, alert system, or links with the E-commerce module
• Add-ons: to improve your business, in addition to the basic integrations above, there are also other and more specific add-ons for what concerns the management of samples, gifts, guarantees and much more.