Infinity CRM Review

Infinity CRM is a software developed by Zucchetti that allows you to improve customer management so as to maximize your company’s profits. It is only available in Italian. It is a CRM system built with the idea of ​​giving more attention to the customer and his needs, thus creating a relationship of trust with him. All this allows you not only to keep customers already loyal, but also to acquire others, offering an effective service that simplifies and manages operations related to Customer Relationship Management.

With this CRM software, you can manage all the sales, pre-sales and after-sales steps of the services offered by your company. It is an online platform that uses the cloud functionality, which you can access anywhere and anytime from a Internet Browser.

CUSTOMER MANAGEMENT WITH INFINITY CRM – TUTORIAL

To get a glimpse into the product, watch this short tutorial that shows how to manage offers, orders and negotiations with users:

INFINITY CRM – FEATURES

Here you are the main features of the Infinity CRM modules:

• Contact management
• Market knowledge
• Business situation monitoring
• Information sharing between companies
• Analysis and planning of sales, marketing and post-sales campaigns.

Regarding the CRM Pre-sales area:

• CRM Marketing: manage all operations related to the purchase phase in order to turn leads into customers
• CRM Sales: manage all transactions related to business negotiations, creating management and commercial offers suitable for your potential customers.

As for the CRM after-sales area:

CRM Support: manage everything that happens after the sale, giving assistance to your customers and thus ensuring a growing trust.