Oracle CRM Review

Oracle CRM is a CRM software that simplifies customer relationship management for companies of all sizes and sectors, allowing them to optimize sales processes and increase sales productivity. The tool is able to manage a number of tasks from qualification and categorization of leads to monitoring / management of opportunities, including optimization of forecasting, analysis and reporting in real-time and a series of powerful historical analyses for smarter business decisions.

The information is properly organized and easily accessible by all team members, from any device. In addition, Oracle CRM features powerful integrated marketing campaign management features, lead growth tools, ROI measurement tools, and marketing and social media campaigns.

ORACLE CRM – TUTORIAL

Here is a tutorial to understand how this CRM software works:

ORACLE – FEATURES

• Marketing: analyze the performance of the marketing efforts, measure profits and gain greater visibility
• Sales: implement and utilize the CRM system with ease, increase sales results thanks to complete mobility and different screens, optimize sales performance thanks to powerful analytics, increase productivity with integrated communication, training and team selling capabilities
• E-commerce: reduce time-to-market and move to the speed of business, customize the brand experience easily
• Social: quickly get thorough and accurate insights from social media, create appropriate content for the right target, strengthen the bond with customers with a proactive social media Customer Service, increase growth quickly by identifying customers
• Customer Service: increase brand awareness and knowledge through self-service content, online chats, click-to-call functions and virtual assistants
• CPQ: allow everyone, from salespeople to channel partners, to sell more thanks to improved cross-selling and up-selling features, automatically generates 100% accurate and easy quotations in minutes, sell more profitably with control on prices, discounts, margins and using automated approvals