SAP CRM Review

SAP CRM is a CRM software created primarily to allow companies to better interact with their customers and maximize sales. In this way you will be able to have the management of your customers under control, having a complete view of all the activities that interest your business. It is a CRM system in cloud, which speeds up those complex day-to-day operations that take longer to make the front-line more effective and efficient. SAP CRM can be easily integrated with other SAP software, but also with other software that is not necessarily part of SAP, guaranteeing access to other companies. The greatest attention given to the customer is also guaranteed through the integration of social media, managing to provide an even more complete and functional service.

SAP CRM – TUTORIAL

Below is a brief tutorial that shows us how this CRM program works:

SAP CRM – FEATURES

Some of the features of SAP CRM:

• SAP Customer Data Cloud: manage and protect your customer data
• SAP Marketing Cloud: manage campaigns, organize activities and always monitor the business situation thanks to a marketing analysis system
• SAP Commerce Cloud: manage product content and orders
• SAP Sales Cloud: organize and monitor sales
• SAP Service Cloud: in case of doubt or problems, do not hesitate to contact the customer support
• Integrations: integrate your SAP CRM program with other systems, whether SAP or not.