Front Review

Front is a solution designed to help teams efficiently manage their inbox by collecting internal and external messages in a consolidated mailbox. The solution can be integrated with a range of existing software, from Github to Salesforce, making communication more organized, timely and responsive. Messages can be assigned to team members either automatically or manually. People who are familiar with other email clients such as Gmail and Outlook find the Front platform very easy to use, as it has been developed like other email clients, but with many extra features and a better user interface. Plus, the solution is easy to connect to any app your company is based on, including CRM tools, project management systems, help desks and more.

FRONT – TUTORIAL

Take a virtual tour of the Front mail client and discover how to set up your mailbox with this software:

FRONT – FEATURES

• Shared and individual mailboxes: manage individual emails, shared email addresses and other customer messaging channels in one place
• Tasks: Assign team members to certain projects and monitor progress
• Comments and opinions: check comments or opinions of your group on a project
• Rules: Create automatic workflows to sort new messages, direct them to the right person and even manage SLAs
• Tags: stay organized with labels for customers, regions, order updates and more
• Default Answers: Answers with saved email templates for faster replies
• Check your calendar: connect your Google or Office 365 calendar to manage meetings and plan smoothly
• Connect your favorite apps: the solution integrates with over 50 apps like Salesforce, Asana and Drift to help you keep your work in sync
• Custom: Open APIs allow you to easily integrate any messaging service, extract data from back-end systems and more