SendGrid is a leading cloud-based email infrastructure that blends transactional email, email marketing, and SMTP features in a famous API company. It’s not easy to determine which is the SendGrid main area of expertise: the platform want to improve your transactional email and email marketing delivery providing flexible SMTP and Web APIs and efficiently scaling to meet your requirements, all in one service.
Features
SMTP relays and APIs are right two of the SendGrid’s strong points, allowing easy and quick integration with any other cloud-based email infrastructure.
The main SendGrid purpose is to let you send emails over SMTP, HTTP, or adopting company’s official client libraries, pledging reliability, deliverability, and scalability. The service takes care of anti-spam regulations and manages crucial features like sender policy framework (SPF), domain keys, Internet service provider (ISP) monitoring, feedback loops, and CAN-SPAM compliance.
The service offers real-time analytics to keep an eye on your email campaigns results: it’s simple to understand what’s going on at a glance. Analytics indeed show requests, bounces, spam reports, delivered, invalid email requests, open tracking, click tracking, unsubscribe tracking, blocks and much more. If you need to customize your stats, you can do it effortless through Event and Web APIs features.
You’ll need to manage and segment contact lists: SendGrid makes it straightforward. A/B testing is available.
To design the perfect transactional or marketing email, you need a good template. SendGrid proposes built-in templates you can customize thanks to the drag-and-drop email designer. It’s also possible to import your own HTML email themes.
Support
The support service is one of the SendGrid’s perks: a dedicated team is available 24/7 via phone, chat, and email.
Pricing
Talking about prices, it’s possible to choose monthly or quote-based payment. Pricing plans start from $9.95/month. A free plan is available and offers up to 200 emails credit per day.
Conclusion
SendGrid provides a reliable service and assures email deliverability which scales with any business. It’s one of the best complete email infrastructures, it’s customizable and flexible.
| Usability: 8.5 /10 | Speed: 9 /10 | Features: 9 /10 | Support: 9 /10 | Pricing: 8.5 /10 |
Usability
0.6
Speed
0.7
Features
0.8
Support
0.7
Pricing
4.8
Worst Service… there is no way to contact the support at all..
Account was deactivated after taking the money
Terrible atitude and support
Usability
0
Speed
5
Features
8
Support
0
Pricing
5
Terrible attitude & support!
Please see below the response of the company while I was trying to open a new account:
”
Our provisioning process is done in order to protect our system as well as inboxes around the world from potential spam email. We perform many checks to determine the validity of our new customers and unfortunately some of those checks have triggered scores that are historically indicative of high risk. Our Provisioning Team will not be able to provision your account for this reason.
In regards to billing, as your account has not been activated, no payment has been processed against your credit card.
We thank you for your consideration and we wish you the best in your future endeavors.
”
When I’ve contacted the company and explained that I’m a real person, with proven professional background and even supplied LinkedIn link, the response remained the same.
VERY VERY DISAPPOINTING, especially because there is no reason for such an attitude – pure discrimination, shame.