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Accu-Rate
Free version
Automatic dialing of telephone numbers
Multi-channel communication
Contact management
Call center management
Caller ID
IVR / Voice Recognition
Call routing
Telephony-Computer Integration (CTI)
Voice message
Activity monitoring
Call monitoring
Call recording
Call report
Real-time reporting
Predictive dialing of telephone numbers
Automatic call sorting
Call transfer
Messaging via SMS
Conferences
Contact database
Call list management
Scheduled recording
Registration on request
Call sharing
Tracking of interactions
File transfer
Archiving and conservation
Labeling
Live Chat
Actions triggered by events
Transcript of calls