CallRail Review

CallRail is a call recording program that allows you to match and inbound calls, text, forms and live chats to your marketing campaigns. This way, you’ll know which campaigns and ads are working and understand which strategies are driving your leads and which are not.
With this platform, you’ll get the insights you need to grow, see every interaction with your ads, compare message performance, and more. Together, these actions will maximize conversion rates and improve your lead generation strategy. Finally, your leads will become your customers.

CALLRAIL – TUTORIAL

CALLRAIL – FEATURES

• Call Tracking: this solution attributes (or matches) incoming phone calls and text messages to your marketing activities. In addition to providing critically important reports and analytics on your campaign performance, Call Tracking also includes conversation recording capabilities and provides the robust data used by the rest of the Analytics Suite
• Form Tracking: it reveals which made the customer clicks “submit” on a form. Together with Call Tracking, they illuminate all your lead activity, whether they reached out by phone or via your website. And with these combined insights, you’ll market and spend smarter
• Conversation Intelligence: turn your calls into a goldmine of business-boosting opportunities with Conversation Intelligence. The AI-powered solution automatically turns your call recordings into transcriptions and identifies key terms, then tags your recordings so you can listen in, escalate calls, and improve conversations
• Lead Center: it is CallRail’s communication software that can enhance or replace your existing phones, as well as combine your calls, text messages, live chats, and form submissions into one unified inbox so you never let another opportunity slip through the cracks.