Convirza Review

Convirza is a business call tracking, recording and optimization program that allows you to make smarter business and marketing decisions. It allows you to automatically track calls to understand which of your marketing strategies are most effective, which channels, campaigns, ads and keywords have generated new leads.
Convirza accurately records and measures consumer conversation and behavior during calls so you can see what actions lead to sales. Only in this way you can increase the ROI on your marketing efforts by turning connection into conversion.

CONVIRZA – TUTORIAL

Below is a short video that explains how it works:

CONVIRZA – FEATURES

• Call Tracking: Convirza’s end-to-end call tracking software helps you determine exactly which campaigns generate leads, so you can start directing your marketing spend toward the most effective campaigns
• IVR (Interactive Voice Response): allow callers to choose their own path to a person or department through pre-recorded menu options
• Geo Routing: automatically connects callers to the best geographic location
• Hunt Groups: ensure that you never miss a call with overflow routing from one number to the next, simultaneous ringing to multiple agents, and rollover routing to a group of numbers or a voicemail.
• Scheduled routing: directs calls based on time of day, business hours
• Percentage routing: divvy up your call volume to various locations or agents
• Call Recording: automatically record all inbound calls instantly and review them within minutes. This built-in feature is perfect for monitoring and improving your sales and customer agents’ performance. Leverage recordings to manually or automatically score calls using Conversation Analytics
• Call Reporting: bring your data to life with powerful, real-time analytics and advanced reporting.