TalkChief Review

TalkChief is a business phone system that allows you to increase your productivity with its advanced features. How? By offering you an easy-to-configure and easy-to-use communication solution that allows you to connect from anywhere while managing your remote offices to the fullest. In addition to this, you will be able to provide your customers with personalized support, manage and monitor calls through Team Supervisor, increase response rates, and close more business through increased call collection rates with dynamic caller ID.
TalkChief is the ideal solution for businesses, non-profits, startups and any business that wants a better, quality phone system.

TALKCHIEF – FEATURES

• Toll-Free Numbers: quickly set up toll-free numbers and be local to your customers, wherever you are
• International Numbers: based in Washington but selling in London? No problem. Get local numbers in 100+ countries
• Call Conferencing: bring your teams together with call conferencing. Host up to five people on the same live call
• Business Hours: define business hours to confirm when each of your numbers are available to receive calls
• Voicemail: create customized greeting messages so no inbound calls remain unanswered even outside of your business hours
• Call Routing: direct calls to the right teammates every time by customizing distribution and ring rules
• (IVR) Interactive Voice Response: guide the caller through different options and ensure they’re always directed to the right agent
• Unlimited Concurrent Calls: handle as many inbound and outbound calls as you like, all at the same time – on the same phone number
• Call Recording: unlimited call recordings to help you manage compliance and performance. Each conversation is secured in the cloud
• Ring on Speakers: never miss a call by ensuring all incoming calls ring loudly in your workplace
• Forward-to-Phone: not in the office? Receive calls on the go by forwarding calls to your mobile device
• Custom Filters: no need to sift through extensive call logs. Quickly find the exact conversation you’re looking for via custom ilters
• CRM Integrations: keep all conversations connected by integrating with your CRM, Helpdesk, and other collaboration tools
• Call Center Analytics: monitor and track all your call center metrics like wait time, missed call rate, and call volume in one place
• Live Feed: track your call center activities in real-time. Always have updated data on inbound calls and agent productivity at your fingertips
• Call Monitoring: monitor live calls to speed up employee training and improve call quality assurance.