Smash Review

Smarsh is a suite of archiving and compliance management solutions designed to help government organizations and companies in financial services, construction, real estate, manufacturing, retail and other industries streamline processes related to email marketing, data migration, content capture and more. It enables professionals to review and search electronic communication channels including email, text messaging, voicemail and social media platforms. Key features include user-based auditing, reporting, data reconciliation, audit trails and customizable dashboards. The system captures communications in the form of threaded conversations, which contain metadata such as changes, comments, attachments, responses and more. In addition, administrators can configure escalation queues to identify and respond to messages according to requirements.

SMARSH – FEATURES

  • Transfer priority treatment
  • Transfer availability period
  • Transfer manager
  • Real-time monitoring of transfers and downloads
  • Brand customization (URL, logo and background)
  • Promotional pop-ins (image/video button and CTA)
  • Advanced administration and configuration tools
  • Priority email support
  • SAML-based SSO
  • Share via email or link
  • Customization of file transfer links
  • File preview (images, video and audio)
  • Transfer confirmation email
  • Download confirmation email
  • Open and download transfer report
  • Transfer download page (logo and background)
  • Transfer management
  • Multi-team administration
  • User management
  • Password protection for transfers
  • Role/permission management
  • Security audits
  • Group management

Conclusion

Smarsh is an email archiving solution that allows companies to filter content sources to review archived data and collect, store, export, preserve or analyze electronic communications.

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ACCU-RATE:
Usability: 6 /10 Speed: 5 /10 Features: 7 /10 Support: 5 /10 Pricing: 8 /10

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