Tookan Review

Tookan is an online platform that is targeted at businesses that provide home delivery of food, groceries, medicines, flowers and more. It is tasked with simplifying all delivery operations, improving efficiency, and delivering an exceptional customer experience at scale. Regarding food delivery, there are three apps: the customer app that allows them to track the status of their order, the agent app that automatically assigns the delivery to the free agents closest to the request, and the manager app that manages orders placed in online stores and generates advanced analytical reports on orders placed by customers.

TOOKAN – TUTORIAL

Let’s see together how this food delivery app works:

TOOKAN – FEATURES

• Dispatch Dashboard: manage your business operations from a centralized view
• SMS Gateways: regulate end to end communications between your business and customers with ease
• Payment Gateways: serve your customers with swift and convenient payment options for their business transactions
• API Access: choose from the set of APIs availalbe and customize your freight management software
• Inventory Management: order placed by customers are checked against inventory of all drivers and then notification is sent to the driver with sufficient inventory
• Optimized Routes: easily navigate to multiple destinations and ensure on-time deliveries
• Proof of Delivery: allow your agents to scan barcodes, add notes, images and collect digital signatures
• Easy Navigation: easy access of customer information, monitor tasks and travel handsfree
• Agent Wallet: provides you a wallet to keep a record of all the transactions done by an agent
• Automatic Barcode Generation: this feature automatically generates a barcode for scanning in order to verify that the order is delivered to the right person
• Easy Integration: customers receive email/SMS with the expected time of arrival and are allowed real-time tracking
• Tracker: advanced fleet tracking for better management
• Reduce Maintenance Costs: it helps you minimize the maintenance cost of vehicle breakdown by sending you early warning alerts when the monitored part needs maintenance or are close to failure
• Behaviour Monitoring: the complete solution enables you to monitor your fleet’s behavior in real-time. Know your fleet’s end-to-end driving behavior from idling vehicle time, rash driving & much more
• Smart Analytics: managers have access to information and tracking summary or upto 90 days past with compre-hensive graphical reports.