Booxi Review

Booxi is the appointment scheduling software favoured by retailers looking to provide exceptional customer experiences. It offers personalized services on a large scale, helping brands create a seamless, unique customer journey that leads to higher conversion rates, larger cart sizes, and increased purchase frequency.
The platform enables the provision of personal shopping, expert consultations, remote sales, live shopping, events, and paid services. Advanced integrations with CRM, CDP, and POS systems allow retailers to explore in-depth information such as purchase intentions and offline conversions to optimize the customer journey throughout the entire lifecycle. Booxi helps businesses develop meaningful customer relationships through a tailored approach to each individual’s needs.

BOOXI – TUTORIAL

BOOXI – FEATURES

• Instant appointment scheduling available through various channels such as websites, mobile apps, social media, SMS, and in-store, at any time.
• Quick view of staff/resource slots for immediate booking.
• Manage multiple participants for workshops or classes with scheduling, limits, and automated reminders for a smooth group experience.
• Staff and resource scheduling.
• Simple allocation to optimize operations.
• Intelligent appointment assignment
• Automatic scheduling based on staff expertise for optimal service.
• Rule-based booking.
• Flexible appointment management for different needs.
• Customer engagement and communication
• Email or text message alerts to reduce missed presentations and keep customers informed.
• Tailored messaging via API integration for a personalized experience.
• Centralized monitoring of customer interactions for better service.
• Integrate virtual meetings for individual or group sessions, facilitating remote appointments.
• Centralize the supervision of your stores worldwide and deploy new services in minutes for agile management.
• Efficiently and autonomously manage stores, services, teams, and resources from our cloud platform, featuring in-store ease of use with an intuitive UX for strong adoption.
• Grow with an agile solution that easily adapts and aligns with your geographic and organizational expansion strategy, requiring no IT intervention for adjustments and developments.
• Comprehensive tools for store operations and customer service, available on all devices, providing a simplified user interface for rapid adoption.
• Easily launch new services across all your stores with the rapid deployment solution.
• Easily import schedules and other operational data, simplifying day-to-day management.
• Utilize the API for tailored integrations and webhooks to streamline workflows, boosting operational efficiency through automation.
• Easily customizable booking widget for seamless integration on your website, offering customizable options in line with your brand for a complete white label experience.
• Facilitates the addition of third-party services, accelerating implementation and reducing costs while enriching your offering without complexity.
• Monitor and analyze customer behavior and booking performance.
• Get detailed reports to guide your strategic decisions based on reliable data, also available in CSV format for easy analysis.