Neko Review

Neko is a web-based appointment management software for salons and spas that can be accessed from multiple devices including smartphones, desktops, and laptops. This software uses a booking wizard to manage appointments and offers features such as booking reminders via text message and email, drag-and-drop and resize options, paid client viewing, and reporting options.
The app helps salons keep regular communication with clients through targeted marketing campaigns, survey messages and birthday greetings. The tool maintains a customer database for better relationship management and targeted marketing and loyalty programs. It also helps manage employees, activity sheets, lists and bonuses in addition to generating reports on customers, employees, inventory, appointments and sales.
Other features offered by Neko include gift card management, email marketing, commission management, referral program, room/equipment management, and multi-location support.

NEKO – TUTORIAL

NEKO – FEATURES

• Calendar and Booking: a web-based appointment book that allows you to easily manage salon bookings wherever you are, at any time of day or night.
• Customer Cards: provide personalized service with customizable customer cards that include everything from color preferences and purchase history to birthdays.
• Reminders: automatic reminders via SMS and email will reduce your no-shows. You can easily customize reminders to suit your clients and set how far in advance reminders will be sent.
• Marketing: promote your business success using automatic booking reminders and targeted promotions.
• Mobile App and Remote Access: because it’s cloud-based, the solution goes where you go. Connect from your laptop, smartphone, or tablet to manage your salon from anywhere, at any time.
• Online Bookings: never miss potential appointments while you work: clients can book their appointments online.
• Reports: keep track of your performance with real-time information on sales, customers, staff, bookings, and stock.
• Sales Management: easily process your retail transactions, including sales, refunds, exchanges, and gift cards with a system that takes care of your work.
• Staff Management: get the most out of your employees with lists, task boards, and bonuses. Generate reports on attendance, performance, and employee productivity.
• Inventory: easily and accurately monitor and measure your inventory, reduce waste, and identify sales trends to make more informed retail decisions.
• Accounting Integration: the program seamlessly integrates with many accounting software programs to make managing your salon simple.