Quiq is a cloud-based solution that helps small and large organizations automate their customer communication processes on websites using artificial intelligence (AI). It provides a live chat module, which allows IT professionals to engage and resolve site visitors’ questions by routing requests to their respective team members. Agents can use the forms engine to capture customer preferences and provide resolutions based on requirements. Quiq enables teams to provide pre- and post-sales support to customers on a unified dashboard, improving customer retention for businesses. Support is extended via phone, email, live chat and other online measures.
QUIQ – TUTORIAL
Find out how customers can now message your business using this chat software:
QUIQ – FEATURES
- Notifications on the status of outgoing orders
- Pre-sales assistance
- Secure order placement
- Customer Service Requests
- Promotion notices
- Appointment confirmations
- Services for members
- Loan processing
- Collections
- Expand your portfolio share
- Pre-sales interactions
- Subscription renewals
- Referral offers
- Customer care.
Conclusion
aQuiq is a messaging solution that comes with an open API that facilitates integration with various third-party platforms, such as Salesforce, Zendesk, Oracle NetSuite, and others.
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| Usability: 9.5 /10 | Speed: 9 /10 | Features: 8 /10 | Support: 8.5 /10 | Pricing : 8.5 /10 |
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