JivoChat Review

JivoChat is a business communication tool for ecommerce companies. It offers live chat, emails, calls and Facebook messages in a single omnichannel app. Users can implement live chat on their website, provide chat support to customers on social networks, manage messages to a company’s email address and call a phone number in any country. You can find your messages and chat history in a single mailbox, so you don’t need to sign up for multiple communication tools. Your team can react quickly to all requests. You can increase website conversion rates and create better customer service experiences. Use professional features like call recordings, transfers, routing and more. An exclusive instant call back feature encourages your potential customers to call you so they can close more deals.

JIVOCHAT – TUTORIAL

Let’s see how simple it is to install this messaging solution on your website in minutes:

JIVOCHAT – FEATURES

• The solution widget fits neatly into a side panel on your website
• Every modern operating system, browser and mobile device is supported
• The words in the chat widget are customizable to be understandable in your local language
• Receive visitor demographics such as the city they are browsing from
• Identify the device they are using: Android app, desktop, etc.
• Check the origin of the visitor’s clicks and other data of the referring domain
• Build and grow based on agent productivity.