Smartlook Review

Smartlook is a conversion rate optimization software specialized in providing qualitative analyzes. Features such as event monitoring and session recording show the activity of your site’s behavior. This information helps you understand your customers’ online behavior on your website and mobile app. Smartlook has four main features: visitor recordings, click heat maps, event tracking and funnels. You can view real video recordings of your users’ sessions to see how they interact with your website and watch replays to help reveal errors and show areas for improvement. The software offers integration with dozens of apps and external business services, offering a fully extensible platform.

SMARTLOOK – TUTORIAL

Here is a tutorial to better understand the main functions of this software:

SMARTLOOK – FEATURES

• Customizable Dashboard: view the most important information all in one place. Choose which events, funnels and statistics you want to view and play related recordings directly from your dashboard
• Email reports for events and funnels: find out how the performance of a funnel (or event) changes on a weekly basis
• JavaScript errors: watch replays with JavaScript errors appearing in the console. You can see what a user did before the error occurred so that they can be eliminated in no time
• Fault alert: receive notifications of sudden drops and increases in JavaScript errors. This helps you identify technical problems before they harm your business
• Block registration of any IP address: filter your messages so that your team does not distort the data
• GDPR compliance by design: the default setting of this program takes care of the GDPR so you don’t have to do it yourself.