DelivApp is an on-demand delivery management platform that allows logistics companies, restaurants and kitchens to manage deliveries efficiently. Teams using this application can process and distribute orders, receive alerts and track carriers in real time. The solution enables organizations to receive detailed reports to obtain insights into business performance. It also allows customers to monitor the order status, the courier’s movements and leave feedback. In addition, mobile applications are available for Android and iOS devices, which allow users to remotely manage company activities.
DELIVAPP – TUTORIAL
Here is a video that shows the benefits of this marketplace management software:
DELIVAPP – FEATURES
- Live in-app order status: let your customers know live order status and ETA on a dedicated in-app status page
- Order status push notifications: provide great service, send automatic push notifications about an order’s status to consumer
- SMS updates: if you want, you can notify customers about the order status via text messages. You can use the default events settings or configure your own. This is an optional feature configurable by the delivery manager
- In-app feedback collection: use every opportunity to improve service and retain customers: automatically request and instantly receive actional feedback after each order
- Chat support for consumers: implement an in-app chat for customers who placed an order on the marketplace. Allow the delivery manager or restaurant to provide first tier support. This is an optional and configurable feature
- Schedule orders: allow merchants to create a future order for delivery, indicating time and day of delivery
- Navigation options: allow your couriers to choose a navigation option they prefer – Google Maps, Waze, or Apple Maps
- Call customers: make sure your couriers can easily reach customers they are delivering to
- Allow your couriers to see their shift status at a glance: number of orders they delivered, cash collected, distance covered, hours worked, money earned (configurable by delivery manager)
- Order history: be transparent with your riders, allow them to access their order history and status details
- Multiple pick-ups from one point: allow multiple order pick-up from one location while avoiding mistakes and forgotten orders
- Order content: decide whether or not you want your couriers to see the order’s content together with order details. Configure this setting based on local needs and regulations.
Conclusion
DevilApp is a marketplace management solution that helps to significantly increase the efficiency of your business and provide your customers and end users with the best experience.
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ACCU-RATE:
| Usability: 9.5 /10
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Speed: 9 /10
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Features: 8 /10
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Support: 9.5 /10
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Pricing: 8.5 /10
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