Lessonly Review

Lessonly is a cloud-based learning management system created and developed for support teams, sales and human resources personnel. Simple and easy to use, it is training software used by companies to create and distribute training materials and learning resources, providing their employees with the knowledge and skills they need to do their jobs better. In addition, with Lessonly, knowledge and information relating to work can be made available anywhere, anytime and on any device. The software allows employees to develop their professional skills through practice, repetition and feedback. Finally, it provides metrics designed to measure employee learning, productivity and engagement.

LESSONLY – TUTORIAL

Here are 3 specific parameters that can help you create better online training:

LESSONLY – FEATURES

• Webcam recording: try a pitch or customer interaction on the video to perfect your presentation skills
• Practice email: train your team to write thoughtful emails that wow customers and prospects
• Screen recording: capture your screen to master step-by-step processes such as product demonstrations or walkthroughs
• Chat practice: become a chat guru by practicing real-life scenarios behind the scenes
• Audio recording: simulate phone calls to increase safety and clarity when talking to customers or prospects
• Ticket practice: assign dummy tickets for reps to practice solving customer inquiries
• Written answer: you will be able to give representatives a space to ask questions or provide long-lasting written answers
• Skills Hone: evaluate reps on criteria such as clarity, trust, and credibility in interactions with customers and prospects
• Communicate faster: create feedback loops with frontline teammates to highlight what works and improve what doesn’t
• Measure the impact: analyze the data of the entire organization to quantify the impact of the practice on the behavior at the forefront.