ReachOut Suite Review

ReachOut Suite is a cloud-based solution for managing pest control services on the field. Key features include audits and inspections, work order management and surveys. The software includes tools to help users organize, schedule, submit and track work, as well as deliver and analyze on-site services. Users can manage their own team and assign work using a drag and drop interface. Mobile apps for iOS and Android allow staff to update job information and any changes in real time. The ReachOut customer repository stores the customer interactions and users history can view past customer activity or previous purchases from a single dashboard.

REACHOUT SUITE – TUTORIAL

Let’s look at the benefits of using this pest control software:

REACHOUT SUITE – FEATURES

• Organize and simplify your inspections and audit scheduling: provides a clear visual interface to put you in control. Calendar views with drag and drop inspection scheduling help you stay organized and manage team utilization
• Make simple forms and checklists or go for more complex options: multiple sections, conditional logic, mandatory questions, photo requirements and more. Structure questionnaires for compliance assessment, quantitive scoring, or both. Tie inspections with follow up actions like corrective actions, and evaluate results with a rich reporting engine. Include multiple forms in a single inspection, as well as optional items like a signature, invoice, or on-site timekeeping
• App for iOS and Android: inspectors can view their schedule months ahead, and receive instant notifications of updates, helping them stay organized. Forms are automatically optimized for mobile. Work offline and sync data when back online. Store inspection drafts on the device. Add images to specific checklist items. Annotate and label images. Add material, labor and overhead costs or estimates
• Modern and highly secure infrastructure: you own all the information added by you and your team. We take regular data backups which are encrypted and stored for quick retrieval when needed
• Integrated platform: provides quick access to all information about any customer, location, site or entity across inspections, tickets, and work orders. Simple but powerful features help you quickly drill down from high- level inspection overviews to detailed information about issues and non-compliance. Send reports with photos, estimates, and invoices, directly to your customers
• Take photos, write them down and label them to show proof of a job well done. Add materials, labor, and overheads or estimates. Integration with maps, push notifications and many other features available.