ServiceSight Review

ServiceSight is a field service management platform designed to help small businesses simplify job management with a range of features, including a comprehensive customer database, schedule board, route mapping technology, billing, a mobile app for engineers and more. Being a cloud-based solution it gives users the flexibility to access work information anywhere, anytime, through any internet-enabled device. The main ServiceSight dashboard allows users to manage their entire team and monitor KPIs and identify and manage problems from the comfort of one place. Workforce monitoring and management tools allow users to track jobs and overall workflow, as well as access daily schedules, routes, and automate attendance records.

SERVICESIGHT – TUTORIAL

Here is a tutorial showing the main functions of this pest control software:

SERVICESIGHT – FEATURES

• Connect field teams to the back office
• Schedule, dispatch and track your team and their activities easily and effectively
• Reduce driving times and fuel consumption
• Plan ahead: see the availability of engineer and track the locations of mobile engineers
• Map customer locations
• Optimise mobile worker routes
• Use the CRM module to communicate with your customers effectively
• Identify new opportunities, spot trends, save time, reduce costs, and ultimately sell smarter and work more efficiently
• Reduce disputes by reconciling purchase orders to invoices
• Empower management with improved forecasting and reporting
• Reduce the time, costs, risk and compliance issues associated with the creation and administration of customer service agreements
• Raise invoices for all regular billing contracts at a click of a button
• Flexibility to easily manage services
• Easily plan, track and manage jobs, teams, parts, resources and time
• Improve equipment utilisation
• Get quick access to customer information
• Automate time-consuming equipment hiring processes
• Store unlimited information about equipment makes and models
• Easily search and retrieve the equipment information you need from a simple, unified repository
• Reduce time spent wading manually through spreadsheets