ZibMEDS Review

ZibMEDS is a cloud-based software designed to help pharmaceutical companies manage customer orders and streamline administrative operations on a centralized platform. The platform allows pharmacists to receive prescriptions uploaded by consumers and add medications to their orders accordingly. Customers can use the consumer app to browse health articles, receive reminders about when to take pills and search for specific medications based on common health issues, such as fever, cold, cough and more. It allows pharmacists to generate business reports and facilitate communication with customers through chats. In addition, users can offer product-specific discount schemes and order items available in multiple catalogs.

ZIBMEDS – TUTORIAL

Let’s see, for example, how to use the mobile application to browse articles on diseases and symptoms in this pharmacy management system:

ZIBMEDS – FEATURES

• Pharmacy management: admins can add the pharmacies,approve pharamcies and manage orders of a pharmacy
• Promotions: pharmacy administration can provide user-specific or product specific or pharmacy specific discount coupons and schemes
• Chat: chat feature improves the communication channel between pharmacies and pharmacy chain administration
• Escalation engine: escalation engine helps the support team to escalate the unattended orders to the next tire depending on the escalation rules to process the orders without any hassle
• Product catalog: products can be categorized by category, subcategory, manufacturer, health issues, generics, compositions and WHO-ATC standards
• User management: users are registered on user role basis and admin can track the sales, orders, health records, pill reminders and wish-list of an user
• Reports: the administration team can generate reports on orders, revenue, products, user registrations, sales and pharmacy based on desired timeline
• Order management: you can view all the orders placed by the users with product and user details. Admin can add products to order and apply discounts on product and order level.