Discuss.io Review

Discuss.io is the leading video conferencing platform designed to help companies interact with customers and gather live feedback. Complete and archive everything from within the browser, with an all-in-one tool. Manage market research processes, from global recruiting (in more than 100 countries) and scheduling group or individual sessions, to conducting interviews with powerful features such as chat, live translation, sharing moods, and annotating and marking important moments.
Turn your recorded interviews into useful information quickly and efficiently using powerful features such as transcription, synchronization with video, easy clip creation, and highlight reel generation.

DISCUSS.IO – TUTORIAL

DISCUSS.IO – FEATURES

• Theme Finder: auto-generate video clips from any video uploaded to the Discuss platform based on pre-selected or new keyword tags.
• Saved Moments: a click of the Save Moments button captures 15 seconds before and after that moment as a clip and stored in your recordings for later.
• Word Cloud: uses the tags from saved moments and theme finder video clips to create word cloud visual to highlight more important keywords.
• Sentiment Analysis: the AI driven sentiment analysis assigns a positive, negative, neutral or mixed tag to the saved moment video clips.
• Automatic Transcription: uses Natural Language Processing (NLP) – a form of artificial intelligence – to render a machine transcription within an hour of the end of the interview.
• Bring Stories to Life: capture the color and context of your customer’s real-world interactions or digital experiences.
• In-the-Moment Research: find the moments and experiences that matter to connect with your audiences in their everyday lives.
• Be Agile: powerful, actionable, and shareable insights to help you make better, smarter, faster decisions.