Solarwinds Take Control simplifies the work of IT professionals thanks to the possibility of offering remote assistance to customers. With a fast connection and intelligent diagnostic tools, technicians are able to solve problems efficiently and in a shorter time. User data is protected by advanced encryption protocols, two-factor authentication, multilevel authorizations, automatic PIN and the deletion of notes every time the session is closed. This will help customers feel more confident to rely on your company. Designed to streamline remote support operations, optimize time and work organization, Solarwinds Take Control also allows you to customize reports to meet everyone’s needs. It is compatible with the main operating systems (Windows, Mac and Linux) and has a mobile app for iOS and Android devices.
REMOTE CONTROL WITH SOLARWINDS TAKE CONTROL – TUTORIAL
Here is a tutorial on how to best use this software:
SOLARWINDS TAKE CONTROL – FEATURES
Among the main features of this program we find:
- Remote control: connect your devices and control them remotely easily and securely
- Remote support: optimize troubleshooting times thanks to the fast connection
- Screen sharing: share your computer screen with other users
- Real-time chat: chat with your colleagues so you can stay current on business matters
- File transfer: transfer files from one device to another
- Intelligent diagnostic tools
- Recorder: Activate the recorder to save your sessions remotely.
Conclusion
Solarwinds Take Control is an excellent program to remotely control a computer: for example you can set up a virtual office, or offer assistance to customers.
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| Usability: 7.8 /10 | Speed: 8.8 /10 | Features: 8 /10 | Support: 8 /10 | Pricing: 7.2 /10 |
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