Splashtop Remote Support Review

Splashtop Remote Support is a remote support software designed for managed service providers, IT professionals and help desk staff. It offers access to multiple devices, file transfer, remote printing, chat, grouping and user management. The program is available in both cloud-based and locally-installed implementation modes. Splashtop allows agents to connect to systems remotely through a nine-digit session code and downloaded software. The solution also includes a chat and the ability to print documents on remote devices. Splashtop is available with different rate plans based on the number of features offered and on the number of connected computers.

SPLASHTOP REMOTE SUPPORT – TUTORIAL

Here is a video tutorial to better understand how to connect to another PC remotely with this remote support software:

SPLASHTOP REMOTE SUPPORT – FEATURES

• Access from any device: access all your Windows workstations, Windows and Mac servers from any Windows, Mac, iOS or Android device, as well as from any Chrome or Chromebook browser
• Robust Security: All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification. Connections, file transfers and management events are logged
• User Management and Computer Groups: Invite users and set their roles and access permissions. Allow access to certain computers. Organize your computers into groups to make them easier to find and manage
• Deploy and manage Bitdifender antivirus: buy, distribute and manage Bitdefender antimalware security tools on your computers, view the protection status, the latest scan, the threat count and more.