Zoho Assist Review

Zoho Assist is a free one-stop-shop solution for remote support, screen sharing and remote access. This program is the most safe, reliable and affordable tool in the industry to access your customers’ desktop or share a screen and easily manage unattended computers. Does not require any previous installation, it’s compatible with all devices, supports all major proxy and web firewalls. Dual monitor support is a feature that distinguishes this software from other remote support programs, since the controls are easily switched and the user does not have to wait for a technician to access the device.

ZOHO ASSIST – TUTORIAL

This tutorial will give an overview of the features of this remote support program:

ZOHO ASSIST – FEATURES

• Precise remote support: remote support sessions allow you to connect with anyone, wherever they are, without any previous installation.
• File transfer: transfer files securely
• Instant Chat: stay in touch with your client throughout the session through a chat window
• Schedule sessions: schedule a remote support session at the time of choice. Reminders can help you and your client at the right time. You can also reschedule or cancel the session.
• Swap screen: view and control the remote screen shared by the customer and share your screen during a live session.
• Mobile SDK for iOS / Android: incorporates on-demand remote support and unattended access features in your Android or iOS apps, with the mobile SDK
• Remote power options: power off, restart, log off, block, hold without having to start a remote access session.