ResRequest Review

ResRequest is a cloud-based hotel management system that assists customers and customer relationship management and reservations. Its main features include multi-currency support, online booking, rate analysis, payment processing, guest information and finance management. The application also comes with a form that allows users to publish room availability on multiple channels and organize bookings and direct payments. Collaborators can generate invoices for different services and prepare reports based on parameters such as accommodation costs, property margins and booking source. With the property management tool, team members can check in guests, create profiles, record purchases on guest accounts, and track daily activities. The staff can generate operational reports on functions such as cooking, cleaning and concierge.

RESREQUEST – TUTORIAL

The tutorial explains how to access this hotel management software to view availability, rates and reservations:

RESREQUEST – FEATURES

• You can publish your availability live on your website or send it to OTA such as Booking.com and Expedia and to specialized tour operators using their own systems
• Decide if you want to open your system to external reservations or stop at availability
• Rates in different currencies for different markets
• Make reservations and direct payments through your system (provided that you have the interface with a payment gateway)
• Add guest information to the lodge that can be synchronized for global marketing teams
• Verification procedures simplify the clearing of customer accounts by the reception
• Customize your sales profiles to filter contacts based on their company demographics.
• Record and track details of interactions with your customers
• Stores details such as phone numbers, emails and postal addresses. Use these details to prepare mailing lists for mail campaigns
• Use system reports to track and analyze contact data and sales trends. The data can be exported for easy editing.