WebPunch is a software that allows you to receive real-time feedback to measure what is going well and what could be improved. This review management program allows you to easily identify your customers’ perceived strengths and weaknesses and, as a result, make changes that are helpful in improving their experience.
WebPunch‘s goal is to better manage your online reputation by sending you alerts every time a user issues a review and offering intuitive tools and filters that can identify trends and create targeted marketing and customer service campaigns that meet the needs and desires of your audience.
WEBPUNCH – TUTORIAL
WEBPUNCH – FEATURES
- Feedback: hear how your customers feel about you before everyone else does. Know what’s working, what can be improved, and intervene with an issue before a customer decides to share online.
- Online Reviews: convert your positive feedback into positive online reviews, become more easily searchable on Google, and watch your reputation soar.
- Online Monitoring: have eyes anywhere your business shows up online and be the first to know when you have new activity or a new review on your page.
- Review Responding: professional writers will respond to each and every review, positive and negative, ensuring your brand voice comes across in each response.
- Business Listings: from Google to Facebook and even HomeAdvisor or Thumbtack, you’ll be visible on the platforms you want to be on and rank highly on search results.
Conclusion
WebPunch is aimed at CEOs, customer service representatives and anyone who runs a business, to support them in managing reviews issued by customers.
What are you waiting for to try it out? Then let us know what you think about it by leaving your comment.
| Usability: 8.8 /10 | Speed: 8.5 /10 | Features: 9 /10 | Support: 8.8 /10 | Pricing: 5 /10 |
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