ReviewTrackers Review

ReviewTrackers is an online review management platform that collects and centralizes online reviews for businesses with multiple locations. It is an ideal solution for any business that is looking for a reliable and effective way to manage reviews posted on popular sites like Yelp, Google, Facebook, Opentable, Foursquare and others readily available for customer access and distribution. Request reviews through simple and easy to use sms and email campaigns. From this information you can then gain insights on how to improve your products and services. You can do all this from a unified, easy-to-use dashboard. The software allows customers to effectively collect and share positive online reviews, work on your business reputation and understand your consumers in a way that positively impacts their bottom line.

REVIEWTRACKERS – TUTORIAL

Here is a short tutorial on how to respond to positive online customer reviews with this sms marketing software:

REVIEWTRACKERS – FEATURES

• Manage reviews from the top directories that drive revenue: ensure your brand is exceeding customer expectations by aggregating reviews from the top directories and tracking what customers are saying about their experiences
• Request reviews to build local search visibility and acquire more customers: capture valuable feedback and improve your reputation, giving your brand a higher star-rating and a bigger presence on local search
• Build a customer engagement strategy leveraging reviews to ensure satisfaction: respond in-app to Google and Facebook reviews, and leverage Smart Response technology to quickly and efficiently personalize review responses, utilizing on-brand templated responses
• Social proof to increase conversions and improve online search visibility: build credibility, increase your brands online search rank, and drive more conversions by displaying business reviews on the web pages where buyers convert
• Supercharge your brand’s review generation strategy: improve your online reputation through generating a steady stream of reviews, giving your brand a higher star-rating and a bigger presence on local search
• Automate a review response strategy to engage with customers: build a personalized response strategy for both positive and negative reviews to inspire brand loyalty, increase customer confidence and improve online search rank
• Turn review insights into action: natural language processing engine identifies trends and sentiment across feedback and reviews
• Mitigate Brand Risk: monitor feedback and reviews for trends that signal violations of compliance specific to your business, and enable your team to escalate and resolve these issues internally.