Today we will illustrate which instant messaging software are most used by users for both personal and commercial use.
The most used instant messaging software
Using chats, all users are connected to each other and can send text messages, photos, videos and audio messages to stay connected in a fun and safe way. You can also use live chat software to start conversations with your website visitors for the first time, connect with customers, and support existing users. It’s a modern, continuous and contextual way to increase sales, close deals and build long-term customer loyalty. Live chat offers a personalized customer experience, better interactions with the brand, a competitive advantage and a way to get customer feedback immediately.
Let’s look specifically at which instant messaging software is most used:
WhatsApp is a voice and text messaging app launched in 2009. It has since become incredibly popular, largely due to its features and flexibility. As a free service, the solution allows texting and calling on both desktop and mobile devices. There are many different uses but it ultimately works well as an instant messaging app. No matter where you are in the world, you can easily send the equivalent of an SMS message to a friend or family member for free. It’s easy to use, even if you’re not particularly tech-savvy. WhatsApp is a very safe way to send messages. It offers end-to-end encryption between users so your data is protected as it is sent between you and your contact. In addition, it is also possible to create group chats so you can organize meetings with your friends or simply keep up to date on what your family is doing, all from a single centralized source rather than having to use separate apps.
WHATSAPP – TUTORIAL
Let’s find out with this tutorial some tricks to make the most of this messaging application:
Check out our review of WhatsApp
Telegram
Telegram is an online messaging app that works just like WhatsApp and Messenger. This means you can use it to send messages to your friends or family as long as you have an active internet connection. The program is cloud-based and its goal is to prioritize security (in fact you can hide your phone number and use a nickname) and speed, making it a good alternative to other popular messaging apps. The service was launched in 2013 and has since reached 200 million active monthly users. You can instant message other users, create group conversations, call contacts, and send files and stickers, and now you can make video calls.
TELEGRAM – TUTORIAL
Let’s watch this tutorial to install and use this messaging application:
Check out our review of Telegram
Signal
Signal is an instant messaging application that allows you to send messages, make calls and video calls with ease and for free. Founded in 2013 by a group of privacy activists – among which was Brian Acton, the founder of one of the most famous and used messaging apps, WhatsApp – and backed by the Signal Foundation, a non-profit organization devoted to protecting freedom of expression. Signal‘s purpose is to offer a safe chat experience: its users value the protection of their privacy and safety of personal data, which is often not regarded as a priority by some competitors. Through state-of-the-art end-to-end encryption, an encrypted communication system developed by the Signal Protocol, only the recipient will have access to the content of the conversation and the media shared.
HOW TO USE SIGNAL – TUTORIAL
Check out our review of Signal
Smith.ai
Smith.ai offers 24/7 AI supported live chat services and a free chatbot. The software was designed to help businesses acquire leads and help customers online. Reps acquire critical contact information from new potential customers. It works on all websites and is free to usefor unlimited chats. Businesses can acquire their name, email and phone number, as well as much more information from new customers who visit their website. Smith.ai Live Chat integrates with third-party software and applications such as HubSpot, Salesforce, Zapier, Calendly, Clio, PracticePanther, Slack, Acuity Scheduling, Capsule CRM, Agile CRM, and more. Other features include real-time English-Spanish translation, appointment scheduling, and highly sophisticated lead qualification and hiring.
SMITH.AI – TUTORIAL
Let’s look at the tutorial together to understand how to install and use this messaging software:
Check out our review of Smith.ai
Skype
Since its inception, Skype has made a long and steady climb to the top of the productivity apps that everyone of us uses almost everyday. In 2014, Skype market share was 40%: it’s a de-facto standard – maybe that’s the reason Microsoft bought them 2011.
Skype is an instant messaging app that runs on every platform (desktop or mobile, and on the web also). It supports real-time chats and calls (either audio or video), audio or video group calls and documents transfer. You can also actually use the app as you telephone, calling and texting phone numbers all around the world (different rates for different countries apply). They allow you to pay a monthly fee for minutes of free calls in the USA or worldwide, and they provide you also with a voicemail option.
Check out our review of Skype