Roadside Review

Roadside is a cloud-based towing software that is therefore accessible 24/7 and from any device, desktop or mobile. It is a case management program developed by and for fleet managers and operators involved in transportation, towing and roadside assistance.
With this system, you will be able to assist your customers whenever they encounter a problem on the road. You’ll have access to an intuitive dashboard that shows the mechanic’s current location, monthly or yearly statistics, real-time updates and more.

ROADSIDE – TUTORIAL

ROADSIDE – FEATURES

• Proper statistics: it provides the operators with statistics when ever needed such as cases per month, what case type takes most time, total sales etc.
• Custom map system: you can display all workshops connected to Roadside platform, the operator can easily use the map to locate, search and activate a workshop close to the case. And to make it even easier there is the GPS location integration of the servicevan so that the operator can see the current location of the mechanic
• Softphone integration: to help the operator there are click to call buttons all over Roadside. So that the operator easily can get in contact with both suppliers and customers
• Advanced export functions: all information in Roadside are owned by the customers and can easily be exported to both PDF and XLS (Excel) format
• Customize anything: you can customize the layout and design with own logotypes and colors
• Case management: the workflow helps the operators to get information they need in real time, with live updates you make sure that the customers get the exact help they need. The case manager is built with productivity in mind.