Tracker Management Systems Review

Tracker Management Systems is a business management and dispatch software for the towing and demolition industries. The system includes features for status tracking, locating, dispatching, billing, payment processing, document management and reporting. Users can view all calls and trucks on a map via Tracker, with information on truck location, type and status all in one screen. With support for touchscreen monitors, calls can be assigned to trucks by tapping the icon, followed by the icon of the truck to be assigned. The call information is then automatically sent to the assigned driver via GPS. The mobile app associated with the solution allows drivers to enter phone numbers, edit truck information, scan vehicle identification numbers (VINs) and verify them immediately, take photos of vehicles or damage, capture customer signatures for release of ownership, and process credit card payments.

TRACKER MANAGEMENT SYSTEMS – TUTORIAL

Here is a short video explaining the main functions of this roadside assistance software:

TRACKER MANAGEMENT SYSTEMS – FEATURES

• Support: trained technicians are available 24/7 to help troubleshoot software, provide hands on training, and answer any questions you may have
• Reporting: main management software has long been known for its robust reporting showing you every angle of your business
• Time management: designed to streamline your business and save you time for what’s really important in running a business
• Shipping: offers dispatch solutions allowing for direct communication between dispatcher and driver with information clearly displayed for those working in the back office
• Driver apps: mobile apps for drivers allow for accountability on jobs through status updates and taking photos, completed with a driver’s cellphone
• Digital records: files are stored and regularly backed-up digitally meaning you can access them fast and will not risk losing any valuable customer information.