Virtual assistant software

Best-rated 2024 virtual assistant software

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    • Ada is a virtual assistance software that provides chatbots that can automate thousands of conversation topics with each customer and employee, thus saving costs and increasing revenue. This bridges the gap between your company and potential customers who want to connect with you.

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    • AI-Powered Voice Assistants, powered by artificial intelligence, is a conversational marketing software that helps companies recognize spoken language, interpret human language and optimize communications. Administrators can automate several time-consuming tasks, including insurance premium payment reminders and debt collection processes.

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    • Alli is a bot developed by the company Allganize that automates up to 80 percent of support tickets, responding accurately and quickly to customer inquiries. It is a virtual assistant that intelligently communicates with both customers and internal staff through natural streams of conversation via chat.

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    • Assist365 is an AI software that uses artificial intelligence to understand and clearly answer questions in 20 different languages. The well-optimized NLP and NLU engine gives users a human-like interaction experience across a wide range of channels.

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    • Boost.ai is a cloud-based and on-premise conversational artificial intelligence (AI) platform designed to help organizations create, launch and manage chatbots to automate customer service and internal support requests at scale. Using AI and self-learning, the platform allows organizations to use information from existing websites, chat logs or old chatbots to reduce the time needed to develop advanced virtual agents.

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    • Conversica is a leading provider of Intelligent Virtual Assistants (IVA) that helps organizations attract, acquire and grow customers at scale. It is a SaaS and artificial intelligence-based application that acts as a virtual assistant, aiming to autonomously engage contacts, prospects, customers, or partners in two-way human-like interactions to increase revenue throughout a user’s lifecycle.

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    • Enterprise Bot is a conversational AI provider that helps companies create cloud-based or on-premise virtual assistants for seamless communication. Its state-of-the-art natural language processing (NLP) component enables virtual assistants to analyze tone, emotion, and intent in order to provide accurate responses.

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    • Exceed.ai is a virtual assistant software that uses artificial intelligence to convert more leads and increase sales. These virtual sales assistants are able to respond to all inquiries by providing answers, handling objections, sending intelligent follow-ups and collecting all the data needed for your CRM, just as a human operator would.

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    • Handy.ai is a remote workforce and repeat customer communication platform that enables companies to automate and further enhance interactions with people in real time in a language they understand, in a pleasant communication style, and through the channels they prefer. It also provides real-time data to drive customer loyalty.

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    • Haptik is a conversational artificial intelligence software that helps businesses streamline operations related to contactless purchasing, FAQ automation, request routing and more on a centralized platform. The dialog generator offers predefined templates that allow administrators to create intelligent virtual assistants (IVAs) based on specific business requirements and use cases.

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    • IBM Watson Assistant is a cloud-based, chatbot solution that provides features such as intent recognition, natural language processing, query suggestions and automated responses. Using the visual builder, companies can take advantage of the ability to train an artificial intelligence system without code.

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    • Inside is a customer engagement platform designed to help businesses interact with customers through personalized chats, text messages, Facebook messages and more. Aimed at helping companies improve ecommerce sales, marketing and customer service, the solution provides chat capabilities and website monitoring tools to deliver targeted content across digital channels.

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    • Kindly is a virtual assistant software that enables teams to offer their visitors and customers a better and more engaging online experience. It is ready-to-use or fully customized solutions that can provide 24/7 customer support, increasing customer relationships, reducing costs and increasing sales.

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    • KLoBot is a DIY bot builder platform that enables companies to offer a unique customer experience. It primarily targets organizations in the legal, healthcare, financial, telecommunications, and sports industries. With a simple and intuitive interface featuring drag and drop, KLoBot leverages artificial intelligence to help users develop chatbots without code.

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    • Kore is a cloud-based, on-premise artificial intelligence platform designed to support organizations of all sizes in developer collaboration, bot lifecycle management, API integration, natural language processing (NLP) and other operations.

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    • Leena AI is a employee experience software designed to help companies interact with staff members using conversational artificial intelligence (AI) technology. Organizations can inform employees about important announcements or events through block notifications and automatically assign support tickets to responsible team members.

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    • Mindsay is a virtual assistant platform that leverages the power of automation, artificial intelligence, and analytics to simplify workflows for companies in any industry and ecommerce owners. It offers many simple and flexible solutions ( Discovery, Building, Execution, Management and Collaboration) that enable the creation of a hybrid workforce of human and digital workers.

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    • Mosaicx leverages conversational AI and machine learning to simplify self-service for customers and employees. Intelligent Virtual Agents (IVAs) include a VoIP gateway, a speech engine, and an app framework. The speech engine uses Google Dialogflow’s renowned natural language understanding models.

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    • Yellow Messenger is an artificial intelligence platform that uses cognitive engagement technology to help companies deploy human-like chatbots across voice and text communication channels. With end-to-end conversation design and support for more than 90 languages across text and voice channels, Yellow Messenger enhances the user experience for customers.

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