Ada Review

Ada is a virtual assistance software that provides chatbots that can automate thousands of conversation topics with each customer and employee, thus saving costs and increasing revenue. This bridges the gap between your company and potential customers who want to connect with you.
Ada offers a rich suite of integrations, extensive reporting, and seeks to create intelligent, proactive, two-way engagement that increases conversions and makes customers satisfied.

ADA – TUTORIAL

ADA – FEATURES

• No-Code Builder: no-code interaction building environment
• Conversational AI: industry-leading and proprietary natural language technologies
• Real-time Analytics: ML-driven insights to inform optimization
• Professional Services: optimize, accelerate, and achieve your automation goals
• App Directory: explore integrations to expand the Ada brand interaction platform
• Answer: quickly resolve common questions with automated FAQ and smart search capabilities, out-of-the-box ticketing, and use-case driven reporting
• Action: provide personalized responses to specific questions, and facilitate action with segmentation, multilingual NLU, and a breadth of applications
• Anticipate: anticipate needs and act preemptively across multiple channels with data enrichment, Proactive Campaigns, and IVR to SMS.